Privacy Policy - Dexits

Privacy Policy for Dexits™
 Effective Date: June 10, 2025

 

  1. Introduction
     EMV WorldwideHoldings LLC (“EMV,” “we,” “us,” or “our”), located at 30 North Gould St, Ste R, Sheridan, WY 82801, USA, operates the Shopify app Dexits™ (“App”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you install or use the App, and your rights under applicable laws.

     

  2. Scope
     This policy applies to:
  • Data collected through the App (including within your Shopify dashboard).
  • Data collected on our website and support channels (e.g., dexits.com, contactdexits@gmail.com).

     

  1. Information We Collect
     3.1 Store Performance Data
  • Revenue Metrics: Total sales, average order value, profit margins.
  • Order Metrics: Order counts, return rates, transaction dates.
  • Customer Metrics: Unique and repeat customer counts—strictly anonymized and aggregated.

     

3.2 App Usage & Diagnostics

  • Usage Logs: Feature usage timestamps, session durations.
  • Error & Crash Reports: Stack traces, device/browser metadata.
  • API Requests: Endpoints accessed, request/response timestamps.

     

3.3 Support & Communications

  • User-Submitted Data: Email content, attachments, chat transcripts sent to contactdexits@gmail.com.
  • Contact Info: Your email address and name when you contact us.

     

  1. Legal Bases for Processing
  • Contractual Necessity: Processing store data to deliver App features (Art. 6(1)(b) GDPR).
  • Legal Obligation: Retaining records to comply with tax, accounting, or regulatory requirements.
  • Legitimate Interests: Improving App performance, securing our systems, and preventing fraud, balanced against your privacy rights.
  • Consent: Where required (e.g., cookies on dexits.com).

     

  1. How We Use Your Information
  • Real-Time Valuations: Calculate and display store valuations and benchmarks.
  • Benchmarking: Compare your store against anonymized peer data.
  • Product & Service Improvement: Analyze usage and diagnostics to enhance features.
  • Support & Troubleshooting: Resolve tickets and guide you through App functionality.
  • Compliance & Security: Monitor for abuse, enforce our Terms of Service, and comply with law.

     

  1. Data Sharing & Disclosure
     6.1 Service Providers
     We engage third-party processors under binding contracts to help deliver services:
  • AWS (hosting & storage)

  • Google Analytics (aggregated web analytics)

  • Sentry or similar (error logging)

6.2 Legal Requirements
 We may disclose information to:

  • Government or regulatory authorities upon lawful request.

     

  • Law enforcement or in legal proceedings to protect our rights.

     

6.3 Business Transfers
 In the event of a merger, acquisition, or asset sale, data may be transferred; you will be notified and any onward recipient bound to this policy.

  1. Data Retention
  • Active Accounts: We retain your store and usage data for the duration of your active Dexits subscription.
  • Post-Termination: We retain records for 12 months after deactivation for audit and compliance purposes, then securely purge or anonymize data.

     

  1. Security Measures
  • Encryption: AES-256 at rest; TLS 1.2+ for data in transit.
  • Access Controls: Role-based access, multi-factor authentication for employees.
  • Vulnerability Management: Regular security audits, patch management.
  • Data Isolation: Customer data logically separated in our database schema.

     

  1. Cookies & Tracking
  • App: No cookies used within the Shopify admin interface.
  • Website (dexits.com):

    • Session Cookies: Maintain login state.
    • Analytics Cookies: Google Analytics (anonymized IPs).

       

You may disable cookies via your browser settings, but this may affect website functionality (not the App).

  1. Your Rights
     Depending on your jurisdiction, you may have:
  • Access & Portability: Request a copy of your data in machine-readable format.
  • Correction & Erasure (“Right to be Forgotten”): Ask us to correct or delete your personal data.
  • Restriction & Objection: Limit processing or object to certain uses (e.g., marketing).
  • Consent Withdrawal: Withdraw consent where applicable (does not invalidate prior processing).
  • Complaint: Lodge a complaint with your local data protection authority.

     

To exercise any rights, email contactdexits@gmail.com or write to:
 EMV WorldwideHoldings LLC
 30 North Gould St, Ste R
 Sheridan, WY 82801 USA

  1. Children’s Privacy
     Our App is not directed to children under 16 (or a higher age if required by local law). We do not knowingly collect data from minors.
  2. Third-Party Links
     We may link to external resources (e.g., tutorials, changelog). We are not responsible for their content or privacy practices.
  3. Changes to This Policy
     We may update this Privacy Policy. The “Effective Date” above will reflect the latest revision. We’ll notify existing users via email or in-App notification.
  4. Contact Information
     For questions or concerns:
  • Email: contactdexits@gmail.com
  • Mail: EMV WorldwideHoldings LLC, 30 North Gould St, Ste R, Sheridan, WY 82801 USA

     

Last reviewed: June 10, 2025